Jul

8

OT: Ticketmaster Ripped Me Off!

Filed Under CCIE General 

I have nowhere else to vent publicly so it might as well be here :)  So my wife wanted to go see “No Doubt” at The Palace of Auburn Hills on July 3rd and I agreed to take her. We bought 2 tickets on ticketmaster online which came to $185. The transaction was fine, and I got my order report. I forgot about it until July basically.

To make a long story short, my wife has been ill, and we were unable to attend. Being the good brother than I am, I called ticketmaster to see if I could have my tickets (which were to be picked up at will call) transferred to my sister in-law so she could go. I was told on the phone by a ticketmaster rep that my tickets had been voided. I didn’t actually have tickets because of some sort of credit card issue. Mind you, I never received any sort of notice about any such issue. After a 10 minute conversation I was told the infamous “there is nothing we can do sir” you have to call your bank. They claimed they had refunded my $185.45 the same day. Of course, I never got my money. My bank confirmed it.

So I call back today to try my luck. Today another rep tells me basically they have no idea what I’m talking about — The ticket order was fine. Nothing was voided. Since the show is now OVER and nobody fucking got to GO of course there is no refund policy. I ask to speak to a manager. I wait 15 minutes.

Mind you, when you call one of the first things you hear is “your call may be recorded….” blah blah blah…so I tell this manager right off the shot, by the way I am recording this conversation (since they seem to have issues with their system tracking) and he says “I do not approve, thank you for calling” and hangs up!

I am so livid! What am I supposed to do? I am out $185 now, totally ripped off.

Comments

2 Responses to “OT: Ticketmaster Ripped Me Off!”

  1. Jim March on July 8th, 2009 8:12 pm

    Just dispute the charge with your bank. If it was paid with a VISA or Mastercard, you should be covered 100%.

  2. Aaron Conaway on July 9th, 2009 9:17 am

    I won’t point to the fact that you paid $185 for tickets that probably have a face value of $120 due to “convenience” charges. I also won’t point out that No Doubt (or any other big show) probably plays nothing but Ticketmaster venues.

    Ticketmaster is evil, but all already know that.

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