Comments on: All is Quiet at Internetwork Expert (Yes a CCIE Journey Post!) http://www.sunpenguin.net/?p=444 A Blog for the Journey of Trying to Obtain the Cisco CCIE in Routing and Switching Thu, 02 Sep 2010 18:25:08 -0400 hourly 1 http://wordpress.org/?v=3.0.1 By: Scott V http://www.sunpenguin.net/?p=444&cpage=1#comment-542 Scott V Thu, 04 Dec 2008 23:32:36 +0000 http://www.sunpenguin.net/?p=444#comment-542 That's great - thanks much Alissa! That’s great – thanks much Alissa!

]]> By: Alissa Santos http://www.sunpenguin.net/?p=444&cpage=1#comment-540 Alissa Santos Thu, 04 Dec 2008 18:46:36 +0000 http://www.sunpenguin.net/?p=444#comment-540 I do greatly apologize that you had an issue with contacting our sales department by email. It appears that the employee you were trying to reach was on leave and when your email arrived into the sales inbox it was automatically assigned to their queue. We've resolved this issue to ensure it doesn't happen again. In the future, you can email me directly at asantos@internetworkexpert.com or your Customer Success Manager, River Hopkins at rhopkins@internetworkexpert.com. If you would prefer to call you can reach me directly at 775-785-3031 or River at 775-785-3032. I do greatly apologize that you had an issue with contacting our sales department by email. It appears that the employee you were trying to reach was on leave and when your email arrived into the sales inbox it was automatically assigned to their queue. We’ve resolved this issue to ensure it doesn’t happen again.

In the future, you can email me directly at asantos@internetworkexpert.com or your Customer Success Manager, River Hopkins at rhopkins@internetworkexpert.com. If you would prefer to call you can reach me directly at 775-785-3031 or River at 775-785-3032.

]]> By: Scott V http://www.sunpenguin.net/?p=444&cpage=1#comment-539 Scott V Thu, 04 Dec 2008 03:15:22 +0000 http://www.sunpenguin.net/?p=444#comment-539 And in the interest of fairness, I was contacted by IE sales today... And in the interest of fairness, I was contacted by IE sales today…

]]> By: Scott V http://www.sunpenguin.net/?p=444&cpage=1#comment-538 Scott V Tue, 02 Dec 2008 22:38:23 +0000 http://www.sunpenguin.net/?p=444#comment-538 My last three attempts to contact the sales department there have gone unanswered. Two were to a specific person and one was to the general sales e-mail account. I elected to move on... My last three attempts to contact the sales department there have gone unanswered. Two were to a specific person and one was to the general sales e-mail account. I elected to move on…

]]> By: Jody http://www.sunpenguin.net/?p=444&cpage=1#comment-536 Jody Tue, 02 Dec 2008 19:28:46 +0000 http://www.sunpenguin.net/?p=444#comment-536 I had better luck with the online chat getting mine updated. Only new thing I really see right now is the lectures, which is good. I had better luck with the online chat getting mine updated. Only new thing I really see right now is the lectures, which is good.

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